Terms and Conditions
Last updated: August 2026
1. General
These terms and conditions govern your use of cavelligeneva.com and the purchase of products from Cavelli Geneva, based in Geneva, Switzerland. By using our website, you confirm that you are at least 18 years of age and agree to these terms in full.
2. Products
We reserve the right to modify, discontinue, or limit the availability of any product at any time. We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the true appearance of our products.
3. Pricing and Payment
All prices are displayed in Swiss Francs (CHF) and include applicable taxes. We accept major credit cards, PayPal, and TWINT. Payment is required in full at the time of purchase. We reserve the right to modify our prices at any time without prior notice.
4. Shipping
We offer free shipping to Switzerland and Europe. Orders are typically dispatched within 1 to 3 business days. Estimated delivery times are 7 to 15 business days depending on the destination. Cavelli Geneva is not responsible for delays caused by customs or circumstances beyond our control.
5. Returns and Refunds
If you receive a defective or incorrect item, please contact us within 48 hours of delivery at contact@cavelligeneva.com with a description and photo of the issue. We will assess the situation and issue a full refund where applicable — no physical return required in most cases.
For customers based in Switzerland, a physical return may be requested in certain cases. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
For international customers, refunds are issued upon photo proof of the issue. No physical return is required.
Refunds are processed within 5 to 7 business days to the original payment method. Items must be unworn and in their original condition to be eligible.
6. Intellectual Property
All content on this website, including images, text, logos, and brand identity, is the exclusive property of Cavelli Geneva and is protected by applicable intellectual property laws. No content may be reproduced or used without prior written consent.
7. Limitation of Liability
Cavelli Geneva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the value of the order in question.
8. Governing Law
These terms and conditions are governed by the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.
9. Contact
For any questions regarding these terms, please contact us at contact@cavelligeneva.com
Cavelli Geneva — Geneva, Switzerland
